CEO Jim Helms: This achievement belongs to our dedicated staff, our patients, and our entire community
WELLSVILLE, NY (August 12, 2025) – Jones Memorial Hospital has once again achieved a 4-star rating from the Centers for Medicare and Medicaid Services, the federal agency that provides health coverage to more than 160 million Americans though Medicare, Medicaid and the Health Insurance Marketplace. The hospital achieved this designation in 2024 and has maintained the classification for 2025.
Jim Helms, President & CEO at Jones Memorial Hospital stated, “Receiving a 4-star rating from CMS for the second year in a row is a proud moment for our entire hospital family and the community we serve. This recognition reflects the heart of who we are and the values we live by every day — Wellness, Empathy, Commitment, Accountability, Respect, and Excellence (WECARE).
As a rural hospital, we are deeply rooted in this community, and every step we take is guided by our mission to provide compassionate, high-quality care close to home. While we celebrate this milestone, we know our work is never done. We remain committed to continuous improvement and to bringing advanced healthcare services to our region — so our patients and families don’t have to travel far to receive the care they deserve.”
Some of the metrics contributing to the high marks for Jones included communication with nurses and medical staff from patients reporting over 90% that their care team communicated well, treated them with courtesy and respect and listened to their concerns. The hospital also received strong scores in perinatal care, health equity, mortality rates, low 30 day readmission rates, and stroke care.
Jennifer Scheible, Senior Director of Nursing & Quality Management emphasized, “Every associate at Jones plays a key role in helping us achieve our 4-star rating. We are committed to continuous improvement, always striving to be better for our patients, our teams, and our community. While the star rating reflects how we performed on key CMS measures historically, we remain focused on identifying every opportunity to further enhance the quality and safety of the care we provide.”
Dr. Kevin McCormick, Chief Medical Officer at Jones Memorial expressed his pride in the medical staff by saying, “This achievement is a powerful affirmation of the dedication and clinical excellence of our physicians, physician assistants, nurse practitioners, nurses, and entire medical team. Every day our staff go above and beyond to provide evidence-based, compassionate care with a singular focus: improving outcomes for every patient we serve.
Behind this rating are countless hours of collaboration, innovation, and a relentless commitment to quality and safety. It reflects our ongoing efforts to strengthen care coordination, reduce readmissions, and ensure our patients receive the right care at the right time — all close to home.
We are proud of this recognition, but even more proud of what it represents: healthier patients, stronger trust in our care, and a shared commitment to excellence at every level of our organization.”
Mr. Helms continued, “This achievement belongs to our dedicated staff, our patients, and our entire community. Together we are building a stronger, healthier future.”
For more information and to learn more about the star rating system, please visit: https://www.medicare.gov/care-compare/
About Jones Memorial Hospital
Jones Memorial Hospital (JMH), located in beautiful southwestern New York State, is a CMS 4-star rated, 49-bed acute care facility serving all of Allegany County, as well as western Steuben County and northern Potter County, PA. Truly a community hospital, JMH is committed to continuously raising quality and safety to higher levels and providing top quality healthcare in a hometown community setting. Jones Memorial is accredited by The Joint Commission.
