ER, Urgent Care, and other vital services are without interruption
UPDATED ANNOUNCEMENT! From Jones Memorial Hospital,
URMC is responding to the global Crowdstrike software issue. Our electronic medical record system has not been affected, and safe patient care is ongoing. However, multiple computers that support clinical functions are down. A fix has been issued, and our IT team is working urgently to reinstate all impacted systems with a focus on maintaining patient care.
As of 10 a.m., emergency, Urgent Care, lab and inpatient care at Jones Memorial Hospital are continuing without interruption. MyChart is also available for patient communications. We are working to ensure that elective procedures and outpatient appointments also take place as scheduled. Outpatient practices and ambulatory services may experience some delays. We appreciate our patients’ understanding as we work to restore full operations as quickly as possible.
We will post frequent updates on MyChart, UR Medicine and Jones Memorial social media accounts, and the URMC Newsroom page during the day.
